Democratic Accountability and Service Delivery: A Desk Review

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This publication is only available in electronic format
Published: 
21 January 2013
Language: 
English
Pages: 
58
Author(s): 
Andrés Mejía Acosta, Anuradha Joshi, Graeme Ramshaw

This Discussion Paper seeks to identify and document how different modalities of democratic accountability are linked to improved service delivery in developing democracies.

The work extends an agenda proposed by International IDEA’s Democracy and Development Programme to better understand the workings of accountability mechanisms.

The paper addresses a double democratic challenge: to strengthen formal and legal mechanisms that allow citizens to articulate and voice their policy concerns, and to encourage elected and non-elected representatives to effectively respond to the provision of public services.

Contents

1. Background and introduction

2. Democratic accountability and service delivery

3. Analysing effective accountability

4. Assessing the evidence: Accountability case studies

5. Assessing the impact of democratic accountability on service delivery

6. Summary and implications

7. References

Endnotes

Annex: Making accountability work: a desk review of cases

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